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Pricing

Clear monthly prices. No surprises.

Every plan gives your store its own dedicated agent, working under your brand name, 8 hours a day, Monday to Friday, at the hours you choose.

Live Chat Support

Your agent answers shoppers on your website while they decide.

$399/month
  • Around 50 chats a day
  • 8 hours a day, Monday to Friday
  • Sizing, shipping, product and order questions
See what's included

Email Support

Every email answered within an hour during your hours.

$399/month
  • Around 50 emails a day
  • 8 hours a day, Monday to Friday
  • Refunds, returns, exchanges and order changes
See what's included

Phone Support

Inbound calls answered by a real person, in your phone system.

$499/month
  • Around 20 calls a day
  • 8 hours a day, Monday to Friday
  • Order questions, returns and problems solved on the call
See what's included

Store Management

The daily work that keeps your Shopify store running.

$499/month
  • Listings, inventory and orders
  • Returns, apps, Amazon, eBay and 3PL
  • 8 hours a day, Monday to Friday
See what's included
Best value

Complete Support. One team for everything.

Live chat, email, phone and store management, 8 hours a day, Monday to Friday. One team that knows your store, your products and your customers.

From
$1,299/month

Separately, these four services come to $1,796 a month. We agree your final price on a short call, based on your volume.

Book a call

Included

  • Live chat support
  • Email support
  • Phone support
  • Store management
  • One team that knows your store and your customers
Every plan

What you get, whichever plan you pick

A dedicated agent

One person who learns your products and policies, never shared with other stores.

Your brand, your tools

Your agent works under your store name, inside Shopify, Gorgias, Zendesk or whatever you use.

Your hours

You choose the 8 hours a day your agent works, in your time zone.

No ticket limits

Around 50 chats or emails a day is the guide, not a cap. We answer every customer.

A report every two weeks

What customers asked, what we fixed and what we noticed in your store.

A direct line to Saif

The founder checks the work and answers you himself, usually within an hour.

Need longer hours, weekends or 24/7?

We'll put together a custom quote around your store's hours and volume.

Ask for a custom quote
FAQ

Pricing questions

Still have a question? Email saif@assistify.us and I'll reply within an hour.

You choose. Your agent works 8 hours a day, Monday to Friday, in your time zone. Most stores pick the hours their customers are most active.

We don't stop at 50. Your agent answers every customer. If your volume stays well above your plan for a few weeks, we'll talk about the right setup together.

Yes. Longer hours, weekends and 24/7 coverage are available on a custom quote. Tell us your hours on a call and we'll price it for you.

It starts at $1,299 a month for all four services, 8 hours a day, Monday to Friday. We confirm your final price on a short call once we know your volume.

Yes. You keep your own Shopify, helpdesk and phone system and pay their licences. Our price covers your agent and our management.

You get a written report every two weeks, and you can reach Saif directly whenever you need to.

Not sure which plan fits?

Book a 20-minute call. Tell us about your store and your volume, and we'll recommend the right plan honestly.

Book a call Prefer email? Write to saif@assistify.us. I reply within an hour.