AssistifyBook a call

Customer support for tours and activities, so every slot gets booked.

Your dedicated agent answers calls, messages and emails about prices, availability and bookings, and handles the changes when plans or weather shift. Under your brand name, on the hours you choose.

Book a 20-minute call From $399/month

Who we help: Jet ski and boat rentals, charters, guided tours, kayaking, archery and other activity businesses.

Sunset Jet Ski Tour$129
2 hours · Ages 16+ to drive
Day
FriSatSun
4:30 PM · 4 guests
Message usReplies in minutes
Saturday looks windy. Can we move our tour?
Of course, Alex! I've moved your group of 4 to Sunday at 4:30 PM.
You're the best, thank you!
Booking movedSun, Nov 8 · 4:30 PM
What we handle

The questions that come before every trip

Prices and availability

What's open, group prices and packages, with your booking link sent straight away.

Booking changes

Guests rescheduled, group sizes changed and times moved in your booking system.

Weather days

Your weather policy followed on refunds and rebooking, with affected guests contacted first.

Missed bookings

No-shows and late arrivals handled under your policy, kindly and clearly.

Age, weight and waivers

Who can join, what to bring, and waiver links sent before the day.

Permits, deposits and gift cards

Licence and permit questions, deposits and gift certificates.

Real questions

How your agent would answer

Pick a question to see a typical reply. These are examples. Your agent always follows your policies and your tone of voice.

Your store's inbox
Do you have space for 6 on Saturday?
We do! There are spots at 9:00 AM and 4:30 PM on Saturday. The sunset trip at 4:30 is our most popular. Here's the link to book your group.
What your agent checked
Booking systemGroup pricing
Peak days

Weather days, handled.

When the forecast turns, your phone and inbox fill up at once. Your agent works through every guest so your team can stay on the water.

  • Affected guests contacted first
  • Rebooked or refunded under your policy
  • Waivers and reminders sent before each trip
  • Calls answered, so no booking goes to voicemail
Getting started

Up and running in under a week

01

A 20-minute call

We learn about your business, your tools and the questions that take most of your time.

02

We learn your store

Your agent studies your tours, prices, booking rules and weather policy, then writes ready answers for you to approve.

03

Live in 2 to 5 days

Your agent starts on your hours, under your brand name. You get a report every two weeks.

Pricing

Where tour businesses usually start

Want everything in one team? Complete Support covers chat, email, phone and store management from $1,299/month.

See full pricing
Phone Support$499/monthBooking calls answered by a real person, in your phone system.See what's included Email Support$399/monthBooking questions and changes answered within an hour, during your hours.See what's included
FAQ

Tour business questions

Still have a question? Email saif@assistify.us and I'll reply within an hour.

Your agent works inside the booking system you already use, with a staff login you create and control. We go through your setup together on day one.

Yes. Every plan includes 8 hours a day, Monday to Friday. Weekends, longer days and peak-season cover are available on a custom quote.

Yes. Your agent books guests in your booking system and sends payment links. They never ask for card details over chat or email.

Yes, under your policy. Any refund above an amount you set comes to you for approval first.

Usually within 2 to 5 days of our first call.

Let's talk about your store.

Book a 20-minute call. Tell us what your customers ask most, and we'll show you how your agent would handle it.

Book a call Prefer email? Write to saif@assistify.us. I reply within an hour.

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