AssistifyBook a call

Customer support for wellness brands, subscriptions included.

Your dedicated agent keeps subscribers happy: changing delivery schedules, swapping products, fixing failed payments and tracking parcels. Under your brand name, on the hours you choose.

Book a 20-minute call From $399/month

Who we help: Supplements, protein and snack bars, electrolytes, gummies, teas and other wellness products.

Daily GreensSubscription active
Deliver every (days)
304560
Next order Nov 18
Chat with usOnline now
Can I get my greens every 45 days instead of 30?
Done, Priya! Your next order now ships Nov 18, then every 45 days.
Perfect, thanks so much!
Subscription updatedDaily Greens · Every 45 days
What we handle

The questions subscribers ask most

Delivery schedules

Every 30, 45, 60 or 90 days, or any schedule your subscription app allows.

Adding and removing products

New flavours added, items removed and quantities changed before the next renewal.

Failed payments

Update-payment links sent and orders retried, so subscriptions don’t lapse by accident.

Shipping and tracking

Delivery times, tracking links and parcels that stop moving.

Address changes

Addresses updated before the next renewal, and orders already on the way redirected where possible.

Skip, pause or cancel

Handled politely. If you want, your agent offers a skip or pause before a cancel.

Real questions

How your agent would answer

Pick a question to see a typical reply. These are examples. Your agent always follows your policies and your tone of voice.

Your store's inbox
Can I change my delivery to every 45 days?
Done! Your next box now ships Nov 18, and every 45 days after that. You can change it again anytime, just reply here.
What your agent checked
Subscription appNext renewal date
Careful by design

We never give medical advice.

Health products need careful answers. Your agent sticks to what your labels and your team have approved, every time.

  • Health questions get your approved wording and a nudge to ask a doctor
  • Ingredient and label questions answered from your product pages
  • Reactions or side effects flagged to you the same day
  • No claims beyond what your labels say
Getting started

Up and running in under a week

01

A 20-minute call

We learn about your business, your tools and the questions that take most of your time.

02

We learn your store

Your agent studies your subscription settings, product labels and the wording you approve for health questions.

03

Live in 2 to 5 days

Your agent starts on your hours, under your brand name. You get a report every two weeks.

Pricing

Where wellness brands usually start

Want everything in one team? Complete Support covers chat, email, phone and store management from $1,299/month.

See full pricing
Email Support$399/monthSubscription changes, payments and tracking answered within an hour, during your hours.See what's included Store Management$499/monthOrders, stock, listings and subscription edits kept up to date.See what's included
FAQ

Wellness brand questions

Still have a question? Email saif@assistify.us and I'll reply within an hour.

Your agent works inside the subscription app you already use, with a staff account you create and control. We go through your setup together on day one.

No. They never give medical advice. Health questions get the wording you've approved, and customers are pointed to their doctor or pharmacist.

If you want, your agent offers a skip, pause or swap before cancelling, following your rules. It is always offered politely, never pushed.

Every agent signs an NDA, passes a background check and works through a secure VPN.

Usually within 2 to 5 days of our first call.

Let's talk about your store.

Book a 20-minute call. Tell us what your customers ask most, and we'll show you how your agent would handle it.

Book a call Prefer email? Write to saif@assistify.us. I reply within an hour.

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