AssistifyBook a call

A virtual assistant for eBay sellers, from messages to listings.

Your dedicated eBay virtual assistant answers buyer messages, handles returns and item-not-received cases, and keeps your listings up to date. Trained on your store, working your hours.

Book a 20-minute call From $399/month

Who we help: Power sellers, eBay stores, resellers and brands selling on eBay alongside Shopify or Amazon.

Order 21-11043Shipped
Vintage Film Camera
Body only · Tested
Ordered
Shipped
Out for delivery
Delivered
Arrives Friday
Chat with usOnline now
Hi, will you accept $120 for the camera?
Thanks for the offer! The lowest we can go is $135, and that includes tracked shipping. I've sent you a counteroffer, so you can accept it straight from the listing.
Deal, accepting now.
Counteroffer senteBay · Best Offer
What we handle

The questions that fill an eBay inbox

Buyer messages

Questions about condition, shipping and combined orders answered fast, so you win the sale.

Best Offers

Offers accepted, countered or declined using the price rules you set.

Returns and cases

Returns handled under your policy, and item-not-received cases answered with tracking.

Listings

New listings written, photos added, item specifics filled in and old listings relisted.

Orders and shipping

Tracking uploaded, combined shipping invoiced and delays explained.

Feedback

Feedback watched, buyers followed up politely and problems passed to you early.

Real questions

How your agent would answer

Pick a question to see a typical reply. These are examples. Your agent always follows your policies and your tone of voice.

Your store's inbox
Will you accept a lower offer?
Thanks for the offer! The lowest we can go is $135, and that includes tracked shipping. I've sent you a counteroffer, so you can accept it straight from the listing.
What your agent checked
Price rulesBest Offer settings
Busy seasons

Ready for the holiday rush.

Q4 brings the most offers, questions and late-delivery worries on eBay. Your assistant gets ready with you, so your seller rating stays high.

  • Holiday shipping cutoffs written as ready answers
  • Best Offer rules agreed before the rush
  • Listings refreshed for seasonal searches
  • Longer hours in peak weeks, on a custom quote
Getting started

Up and running in under a week

01

A 20-minute call

We learn about your business, your tools and the questions that take most of your time.

02

We learn your store

Your assistant studies your listings, shipping rules and return policy, then writes ready answers for you to approve.

03

Live in 2 to 5 days

Your agent starts on your hours, under your brand name. You get a report every two weeks.

Pricing

Where eBay sellers usually start

Want everything in one team? Complete Support covers chat, email, phone and store management from $1,299/month.

See full pricing
Ecommerce Virtual Assistant$499/monthListings, offers, messages and returns in one dedicated assistant.See what's included Store Management$499/monthYour eBay store and Shopify run side by side, day to day.See what's included
FAQ

eBay seller questions

Still have a question? Email saif@assistify.us and I'll reply within an hour.

Your assistant works inside eBay Seller Hub with access you control, plus any listing or inventory tools you use. You can change or remove access at any time.

Yes. Your assistant writes titles and descriptions, fills in item specifics, adds your photos and relists items that ended without selling.

Yes. You set the rules, such as your lowest price for each item, and your assistant accepts, counters or declines offers to match. Anything unusual comes to you first.

No. Your agent replies under your brand name, in your tone of voice, from your own help desk.

Usually within 2 to 5 days of our first call.

Let's talk about your store.

Book a 20-minute call. Tell us what your customers ask most, and we'll show you how your agent would handle it.

Book a call Prefer email? Write to saif@assistify.us. I reply within an hour.

Also see: Amazon Sellers · Electronics · Car Accessories