Complete Operational Ownership for Scaling DTC Brands.
We don’t just answer tickets; we manage your ecosystem. From logistics oversight to revenue recovery, we provide the full-stack operational support that allows founders to scale without the friction.
Comprehensive Store Management for Maximum Efficiency
Scaling an E-commerce brand creates “Operational Debt”—messy inboxes, shipping delays, and tech-stack gaps. Assistify acts as your Fractional Operations Team. We integrate deeply into your Shopify backend, managing the complexities of fulfillment, customer retention, and system optimization so you can stay in your “Zone of Genius.”
WHY CHOOSE ASSISTIFY
Full-Cycle Order & Logistics Management: We take the headache out of fulfillment. Our team manages the entire order lifecycle—tracking discrepancies, warehouse liaising, and return/exchange logistics (via Loop or Returnly)—ensuring your supply chain issues never become customer complaints.
Tech-Stack Architecture & Optimization: We audit and manage your entire “CX Stack.” We ensure Shopify, Gorgias, Klaviyo, and your ERP are communicating perfectly. By building automated workflows and custom macros, we reduce manual labor and eliminate human error across your entire operation.
Revenue Retention & Growth Engineering: Support is your best sales channel. We implement proactive “Save” strategies for cancelled orders, manage abandoned checkout recovery, and turn returns into exchanges. We focus on maximizing Life-Time Value (LTV) through strategic, personalized engagement.
Data-Driven Operational Reporting: You can’t manage what you don’t measure. We provide weekly strategic audits, tracking CSAT, First Response Time, and “Voice of Customer” insights. We give you the data you need to make better product and marketing decisions.
WE HAVE SEEN IT ALL
SEEMLESS INTEGRATION
