Protecting the privacy and data protection rights of all individuals, including our clients, their customers, and employees, is paramount to us at Assistify. We are committed to upholding the highest standards in personal data protection and transparency. Our adherence to EU privacy regulations, including the General Data Protection Regulation (GDPR), underscores our dedication to safeguarding personal data.

SECTION 1 – WHAT PERSONAL DATA WE COLLECT AND OTHERWISE PROCESS?

When you interact with our website and services, we automatically collect your computer’s internet protocol (IP) address to enhance your browsing experience and improve website efficiency.

When you purchase our services, we collect necessary personal data such as your name, company, address, and email address to facilitate payments and service delivery.

We also collect personal data, including information about our client’s customers, to provide customer support services.

SECTION 2 – HOW WE PROCESS PERSONAL DATA

Primarily, we act as a data processor, receiving personal data from clients to communicate with their customers. We strictly adhere to client instructions and do not process data beyond those instructions.

We retain personal data received from clients only as necessary for order performance or for future legal claims.

We may engage in email marketing to provide updates on our services and promotional deals.

SECTION 3 – CONSENT AND OTHER LEGAL BASES

We obtain personal data from clients who procure necessary legal bases for the use of their customers’ personal data.

By providing personal data for transactional purposes, you consent to its collection and use solely for that purpose.

We seek explicit consent for secondary purposes such as marketing.

SECTION 4 – DISCLOSURE

We may disclose personal information if required by applicable law.

SECTION 5 – PAYMENT

Payment transactions are processed securely through PCI-DSS-compliant payment gateways, ensuring the secure handling of credit card information.

SECTION 6 – THIRD-PARTY SERVICES

Third-party service providers handle personal information solely to perform services for us.

Their privacy policies govern the handling of personal information.

SECTION 7 – SECURITY

We employ industry-standard security measures to protect personal information from unauthorized access, disclosure, or alteration.

SECTION 8 – AGE OF CONSENT

By using our site, you confirm that you are of legal age or have parental consent.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this policy. Material changes will be notified, and updates will be effective immediately upon posting.

For questions or to exercise privacy rights, contact our Privacy Compliance Officer at info@assistify.us.

Thank you for your trust in Assistify.